{"author":"threecheese","children":[],"created_at":"2026-07-22T20:09:48.000Z","created_at_i":1784750988,"id":49012683,"options":[],"parent_id":49008089,"points":null,"story_id":49008089,"text":"I\u2019m not looking forward to our customer service future.<p>I called my window contractor this week, I need new skylights. Instead Janet answering, they now use an AI operator-lead-generator thing.<p>After a few of minutes of answering questions, I just hung up. I\u2019m unsure why, I don\u2019t miss Janet or even genuinely like talking to people, and Im definitely not anti-AI. I just intensely disliked the experience, enough to walk away from a vendor with whom I\u2019ve done tens of $ks in business (I found another window guy).","title":null,"type":"comment","url":null}