{"author":"mode57","children":[{"author":"aquark","children":[{"author":"edwinwee","children":[],"created_at":"2017-03-23T14:38:33.000Z","created_at_i":1490279913,"id":13940091,"options":[],"parent_id":13939938,"points":null,"story_id":13939674,"text":"Hm, could you email me at edwin.wee@stripe.com and we can take a look into this?","title":null,"type":"comment","url":null},{"author":"agopaul","children":[],"created_at":"2017-03-23T14:50:50.000Z","created_at_i":1490280650,"id":13940187,"options":[],"parent_id":13939938,"points":null,"story_id":13939674,"text":"We got a couple cases of false positives ourselves, and I admit that the Stripe UI wasn&#x27;t very clear on the fact that we couldn&#x27;t override the &quot;block&quot; (even though the button was there, it didn&#x27;t do anything).<p>That said, with a quick email to the Stripe support team, we got the transactions whitelisted in a matter of hours (I believe the Stripe support does regular US office hours, but that could have changed in the meantime).","title":null,"type":"comment","url":null}],"created_at":"2017-03-23T14:19:42.000Z","created_at_i":1490278782,"id":13939938,"options":[],"parent_id":13939674,"points":null,"story_id":13939674,"text":"We are seeing an opposite side to this: we have customers using Stripe that had very low fraud rates previously and now are getting more false positives causing grief because their customers cards are getting declined.<p>I can see that it is a good feature, but the lack of easy programmatic control is an issue for us.","title":null,"type":"comment","url":null},{"author":"no1youknowz","children":[{"author":"mlm","children":[{"author":"no1youknowz","children":[],"created_at":"2017-03-23T22:02:27.000Z","created_at_i":1490306547,"id":13944761,"options":[],"parent_id":13943526,"points":null,"story_id":13939674,"text":"Great.  I unfortunately can&#x27;t use Stripe, but looking for solutions that will reduce fraud.<p>If this does become available, will certainly be looking at it.","title":null,"type":"comment","url":null}],"created_at":"2017-03-23T19:49:06.000Z","created_at_i":1490298546,"id":13943526,"options":[],"parent_id":13940105,"points":null,"story_id":13939674,"text":"(I work at Stripe) We&#x27;ve thought about this a little, and while we&#x27;d be excited to make Radar available more broadly (i.e., even to businesses not using Stripe for payments), for now we&#x27;re focusing our efforts on improving the product.","title":null,"type":"comment","url":null}],"created_at":"2017-03-23T14:41:04.000Z","created_at_i":1490280064,"id":13940105,"options":[],"parent_id":13939674,"points":null,"story_id":13939674,"text":"Are there any intentions to make this available to 3rd parties?","title":null,"type":"comment","url":null}],"created_at":"2017-03-23T13:49:52.000Z","created_at_i":1490276992,"id":13939674,"options":[],"parent_id":null,"points":20,"story_id":13939674,"text":"Since stripe introduced Radar, we&#x27;ve seen our fraud rate drop to literally zero. We&#x27;re low-risk for fraud as we don&#x27;t ship anything physical, but this still seems remarkable: is Radar really that good? How has it affected Stripe&#x27;s valuation?","title":"Ask HN: How Is Stripe Radar Performing?","type":"story","url":null}
